Frequently asked questions

A lead is a concrete request from a Swiss individual or business looking for a professional in a specific category (insurance, real estate, renovation, emergency repairs…) — not a list of cold contacts. Every request goes through a consistency check and requires explicit consent before it enters the catalogue.

A source — a website, comparison tool or local network — captures a request and passes it to the platform. The platform checks its validity, assigns it a distribution status, then offers it to businesses whose receiving profile matches the category and area concerned.

An exclusive lead is sent to a single receiving business only, for its category and area. A shared lead is sent to several businesses at the same time, within a limit fixed in advance and known to both sides. You choose the distribution type in the configurator.

Each request receives a score based on technical criteria (phone number and e-mail validity, how precisely the need is described, proof of a time-stamped consent) and on the track record of the source that produced it. Only requests reaching the required threshold are passed on.

Depending on the category: the nature of the need, the type of request, the geographic area, an indicative timeframe, the consent channel and proof — then the contact's full details, released as soon as you're connected.

There's no single public rate: price depends on the sector, how scarce the request is, and the level of exclusivity chosen. You get a clear offer once you've made your request, rather than a flat figure that wouldn't reflect the real market.

Through the configurator: choose your categories, your cantons or cities, the monthly volume you want and the distribution type, then enter your contact details. Our team then gets back to you with availability.

Both exist side by side: on demand, you pay for each lead you receive with no time commitment; with a volume subscription, you get a monthly flow in your category and area at a tapering rate.

No for the on-demand formula. The volume subscription renews but no rate or commitment is ever applied without your explicit confirmation beforehand.

Yes. Every request assumes explicit consent to be contacted about the sector concerned, time-stamped and kept by the source that captured it — a condition checked before any distribution on the marketplace.

Three distinct parties share the responsibility: the end client, the data subject under the law; the source, which collects the request and must gather traceable consent; and the receiving business, in turn responsible for the processing once it receives the data.

Keep the contact details only for as long as needed to handle the request, protect them with reasonable safeguards, stop all contact if the person objects, and never reuse them for another purpose without a legal basis of its own for that new use.

The operator continuously audits each source's consent practices — the text shown to the client, whether a time stamp is kept, and its ability to produce proof if challenged. A source that can't demonstrate this sees its flow downgraded, suspended, or excluded in the event of a serious breach.